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The material on this page is from Air Force Handbook 1, dated 1 Oct 2017. All sections are testable except Section A, the overview. Section F is for promotion to E-6, E-7, E-8, and E-9, and Sections G and H are for promotion to E-7, E-8, and E-9. See Chapter 14 notes for additional information.

SECTIONS Study for Promotion to
E5 E6 E7 E8 E9
Section 14A, Overview
No Sound File
Section 14B, Principles, Seven Steps to Effective Communication X X X X X
X X X X X
Section 14C, Writing X X X X X
X X X X X
Section 14D, Face-to-Face: Speaking and Listening X X X X X
X X X X X
Section 14E, Electronic Communications and the Internet X X X X X
X X X X X
Section 14F, Conducting an Effective Interview X X X X
X X X X
Section 14G, Staff-Level Communication X X X
X X X
Section 14H, Instruments of Written Communication X X X
X X X