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The material on this page is from Air Force Handbook 1, dated 1 Oct 2017. All sections are testable except Section A, the overview. Section F is for promotion to E-6, E-7, E-8, and E-9, and Sections G and H are for promotion to E-7, E-8, and E-9. Please see Chapter 14 notes for additional information.

SECTIONS Study for Promotion to
E5 E6 E7 E8 E9
Section 14A, Overview
Section 14B, Principles, Seven Steps to Effective Communication X X X X X
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Section 14C, Writing X X X X X
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Section 14D, Face-to-Face: Speaking and Listening X X X X X
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Section 14E, Electronic Communications and the Internet X X X X X
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Section 14F, Conducting an Effective Interview X X X X
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Section 14G, Staff-Level Communication X X X
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Section 14H, Instruments of Written Communication X X X
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