Back to Chapter 14 - Communicating in Today's Air Force
1. Meetings are used to
A. share information
B. solve problems
C. plan, brainstorm, or motivate
*D. all of these answers
14.32.
2. Meetings are used to share information, solve problems, plan, brainstorm, or motivate. The success or failure of a meeting can usually be traced to the
*A. planning phase
B. participants
C. forming stage
D. norming stage
14.32.1.
3. When planning a meeting, it's important to determine if the meeting is appropriate. If the goal can be achieved by speaking face-to-face with one or two people,
*A. scheduling a formal meeting might not be necessary
B. make sure both are invited and provide coffee and doughnuts
C. consider inviting members of their staffs to fill out the attendance
D. scheduling a Commanders Call at the base theater may be more appropriate
14.32.1.1.
4. When planning a meeting, it's important to determine if the meeting is appropriate. If the goal is to just pass on information,
A. scheduling a formal meeting might not be necessary
B. sending an email may be an appropriate substitute for the meeting
C. using the base Commander's conference room may be the best solution
*D. both A and B
14.32.1.1.
5. When planning a meeting, it's important to decide who should be invited. Who should be invited?
*A. only those directly involved in the issues being discussed
B. all parties involved, the conference room owner, and the unit commander
C. the commander (and staff), a recorder, and necessary base representatives
D. the leadership of all involved agencies, the process owners, and the unit CPI team
14.32.1.3.
6. Meetings should start on time and on an upbeat note, so it's important that
*A. the start should not be delayed for tardy attendees
B. the starting time is not delayed more than 30 minutes
C. the meeting not start until all members agree to begin
D. managers be flexible and delay starting until all members are present
14.32.2.1.
7. If you're in charge of a group that will be meeting over a period of time, it pays to learn basic group dynamics because, in all meetings, groups move through predictable stages. The stages are
A. facilitate, brainstorm, and focus
B. unfreezing, changing, and refreezing
*C. forming, storming, norming, and performing
D. resistance, support, acceptance, and deliver
14.32.2.3.
8. It pays to learn basic group dynamics because, in all meetings, groups move through the stages of forming, storming, norming, and performing. The forming stage is when
A. team members realize the task is more difficult than expected and try to rely solely on their own experience
B. team members reconcile their differences and begin to cooperate and are able to spend more time on the project
C. team members have settled relationships and expectations and begin performing and acting as a cohesive unit
*D. team members explore the boundaries of acceptable group behavior and transition from individual to team member
14.32.2.3.1.
9. It pays to learn basic group dynamics because, in all meetings, groups move through the stages of forming, storming, norming, and performing. The storming stage is when
*A. team members realize the task is more difficult than expected and try to rely solely on their own experience
B. team members reconcile their differences and begin to cooperate and are able to spend more time on the project
C. team members have settled relationships and expectations and begin performing and acting as a cohesive unit
D. team members explore the boundaries of acceptable group behavior and transition from individual to team member
14.32.2.3.2.
10. It pays to learn basic group dynamics because, in all meetings, groups move through the stages of forming, storming, norming, and performing. Probably the most difficult stage is
A. forming
*B. storming
C. norming
D. performing
14.32.2.3.2.
11. It pays to learn basic group dynamics because, in all meetings, groups move through the stages of forming, storming, norming, and performing. The norming stage is when
A. team members realize the task is more difficult than expected and try to rely solely on their own experience
*B. team members reconcile their differences and begin to cooperate and are able to spend more time on the project
C. team members have settled relationships and expectations and begin performing and acting as a cohesive unit
D. team members explore the boundaries of acceptable group behavior and transition from individual to team member
14.32.2.3.3.
12. It pays to learn basic group dynamics because, in all meetings, groups move through the stages of forming, storming, norming, and performing. The performing stage is when
A. team members realize the task is more difficult than expected and try to rely solely on their own experience
B. team members reconcile their differences and begin to cooperate and are able to spend more time on the project
*C. team members have settled relationships and expectations and begin performing and acting as a cohesive unit
D. team members explore the boundaries of acceptable group behavior and transition from individual to team member
14.32.2.3.4.
13. Meeting follow-up involves sending out meeting minutes and starting the whole cycle over again. Meeting minutes are documented in
A. a Staff Study Report
B. Staff Summary Sheet style
C. a bullet background paper
*D. the official memorandum format
14.32.3.
14. Meeting minutes should be prepared in official memorandum format and should be dated
A. the day of the meeting
*B. the day they are distributed
C. on the 1st or the 31st of the month
D. the first business day following the meeting
14.32.3.1.
15. When a person signs a paper as a member of a board or committee, the signature element indicates
*A. that person’s status on that board or committee
B. that person's official duty title as recorded in their PIF
C. that person's official position in their parent organization
D. that person's relevance by virtue of his or her title and rank
14.32.3.3.
16. Several different types of correspondence are necessary to conduct business in the Air Force. The type used to present concisely written statements centered on a single idea or to present a collection of accomplishments with their respective impacts is known as a
A. Staff Summary Sheet
B. Trip Report
*C. Bullet Background Paper
D. Staff Study Report
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17. An increasingly popular version of the background paper is the “bullet” background paper. The bullet format
A. provides a concise, chronological evolution of a problem
B. provides a complete summary of an attached staff package
C. describes the main thrust of a paper
*D. all of these answers
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18. Several formats of correspondence are necessary to conduct business in the Air Force. The document used as a cover sheet to summarize staff work, to request action, or to forward information is known as a
A. Trip Report
B. Staff Study Report
*C. Staff Summary Sheet
D. Bullet Background Paper
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19. When using the Electronic Staff Summary (ESS) sheet, the office of primary responsibility (OPR) transmits the package via email to the first reviewer to coordinate and comment. The first reviewer should then
A. add comments and return the package to the OPR
*B. forward the package with comments (if any) to the next reviewer
C. file the e-mail and any attachments in an appropriate folder on the shared drive
D. all of these answers
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20. When using the Electronic Staff Summary (ESS), the originator transmits the package via email to the first reviewer. The first reviewer should then forward the package with comments (if any) to the next reviewer. This procedure is repeated until
*A. the last reviewer has coordinated on the package
B. every person assigned to the unit has been contacted
C. the package arrives in the inbox of someone who is deployed
D. someone admits responsibility for the documents and takes action
14.35.
21. The type of document used to describe a temporary duty trip to another location and includes the purpose, travelers, itinerary, discussions, and conclusions or recommendations is known as a
*A. Trip Report
B. Staff Study Report
C. Staff Summary Sheet
D. Bullet Background Paper
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22. The type of document used to analyze a clearly defined problem, identify conclusions, and make recommendations is known as a
A. Trip Report
B. Staff Summary Sheet
*C. Staff Study Report
D. Bullet Background Paper
14.37.
23. The Staff Study Report is not used by all organizations but is an accepted format for a problem-solution report in both Air Force and Joint staffs. It should
A. represent completed staff work
B. document how a staff member has solved a problem
C. present a complete solution to the boss requiring only approval or disapproval
*D. all of these answers
14.37.